Members expect a seamless digital banking experience
You either offer digital banking or you don’t. At least that’s how your members see it. They want a seamless experience – from opening their accounts to making transactions, ...
The latest from John Pettit
Mark 401(k) Day with this easy checklist for managing your retirement
Being financially prepared for retirement is a top concern for many Americans. With more people living paycheck-to-paycheck and the cost of living and healthcare costs on the rise, many people ...
Credit union leaders: Don’t delay board training
You’ve either heard about it from your peers or experienced it first-hand: turnover in credit union board and committee positions is high. How high? Nearly 50% of credit union ...
Registration open for NCUA webinar on applying for CDRLF grants and loans
Low-income credit unions can get valuable advice on applying for Community Development Revolving Loan Fund grants and loans during a Sept. 14 webinar. Online registration for this webinar, “How to ...
August jobs report reveals strong labor force participation
The Bureau of Labor Statistics issued the August Jobs Report on Friday, which revealed that the unemployment rate rose slightly to 3.7 percent in August. NAFCU Chief Economist and ...
HR Answers: Tips for surviving modern interviews
We’re living in an age where boardroom and office interviews are on the decline and online interviews have become a big part of the current hiring process. The modern ...
NCUA makes changes in interest rate risk assessments
As a result of interest rate and economic changes, the NCUA announced last week that it would provide more flexibility in its interest rate risk (IRR) assessments of credit unions. ...
Creative destruction of the credit union movement: Good or bad?
As I facilitated a credit union strategic planning session for a high-performing credit union recently, the board chair asked a question that I had to think about carefully before I ...