The latest from John Pettit

- by Brock Fritz, CU Magazine

How technology improves experience

There are always conversations about how credit unions can increase efficiency while improving member and employee experience. “Generating more efficiency and removing friction in our member experiences. Those overall topics ...

- by QCash Financial CUSO

Buy now, pay later risks exposed as delinquencies grow

In the ever-evolving era of online commerce, consumers have embraced a new form of payment at the purchasing page called “buy now, pay later”: drop 25 percent-or-so money down, then ...

- by B. Dan Berger, Berger Leadership Blog

How to deal with fear in the workplace

Fear is inevitable. Everyone has particular exchanges in life that are individually frightening for different reasons. As leaders in the workplace, it’s important to identify our own fears and ...

- by CUCollaborate

NCUA says Share Insurance Fund is in good shape

The NCUA’s Share Insurance Fund is in solid shape, with the agency’s equity ratio standing at 1.26% at the end of June, agency CFO Eugene Schied told ...

- by Gregory Rucker, NAFCU Services Blog

What your credit union needs to know about GAP waivers in 2022

Guaranteed Asset Protection (GAP) is attractive to members as a vehicle protection product. But what happens after the product is sold? Credit unions are grappling with the growing legislation around ...