The latest from John Pettit

- by Diane Franklin, CU Management

Good Governance: Recruiting members to your board

Finding potential candidates to serve on the board of directors is an ongoing challenge for many credit unions. Being proactive in your approach will help bring diverse perspectives and fresh ...

- by Brock Fritz, CU Magazine

Passive authentication and fraud prevention

Credit union contact centers can authenticate members by verifying what they know, what they have, and who they are. Multi-factor authentication includes verifying each of these. Verification can be done ...

- by Kevin Cummer, NAFCU Services Blog

Your members are worried about their finances

Your members are worried about their financial well-being—and who can blame them? This past year alone, COVID continued to wreak havoc, inflation reached a four-decade high[1], and recession ...

- by Securian Financial

The basics of supplemental health insurance

An accident, a critical illness, or an extended hospital stay are unexpected events that can turn your world upside down. Thankfully, when that happens, your medical insurance can kick in ...