The latest from John Pettit

- by Nicole Reyes, Co-op Solutions

Top 5 fraud trends as holiday season approaches

Over the past few years, there’s been a notable migration from in-person to e-commerce shopping. Coupled with the shift to EMV chip cards, which has significantly reduced card present ...

- by Joan Cleveland, CLU, ChFC, REBC, SWBC LenderHUB

Protecting your borrowers’ income in the event of a disability

One of the most common ways your borrowers can suffer significant loss of income is through a disability. While many disabilities cause only temporary loss of income, the average long-term ...

- by David Baumann, CUCollaborate

Biden joins the ‘junk fee’ bandwagon

President Biden this week jumped on the so-called “junk fee” bandwagon and called on federal regulators to eliminate them. And he singled out overdraft fees as particularly odious. “[W]hat ...

- by Stephanie Chadwick, CU Management

There’s no such thing as vendorship

At Edge, we refer to our clients as “client-partners.” We refer to our employees as our “team.” These terms make a difference in how we see and treat each other ...

- by Bill Merrick, CU Magazine

Unleash your inner rock star

Rock star drummer Mark Schulman takes an “ABC” approach to life: Attitude plus behavior determines consequences. “Your attitude will decide your ultimate success, says Schulman, a self-described “gratitude evangelist” who ...

- by Allied Insights

6 ways to maximize your credit union’s website

Having a web presence isn’t what it used to be. The days of a landing page with a few photos, some elevator music, your contact information, and a customized ...