The latest from John Pettit

- by Justin White, NAFCU Compliance Blog

What is going on? CFPB releases guidance on “junk” fees

On the heels of a late September regulatory enforcement action against Regions Bank, requiring the financial institution to pay $191 million dollars for charging consumers “illegal surprise overdraft fees,” the ...

- by QCash Financial CUSO

Personalized banking a core feature for CU members

Even prior to the pandemic, consumers were moving towards personalized banking as their go-to for financial transactions. It turns out that digital preference is here to stay, encouraging credit unions ...

- by Ron Jooss, CU Magazine

PODCAST: Putting the team first

In September, Credit Union Magazine announced the 25 winners of the Credit Union Rock Star program, sponsored by Fiserv. The 10th-annual Rock Star class recognizes unique, innovative, and creative credit ...

- by Ronni Martinez, SWBC LenderHUB

Key attributes of an outstanding GAP provider

Your borrowers expect a wide range of valuable services that are timely and relevant in today’s economy. For example, Guaranteed Asset Protection (GAP) coverage gives them a safety net ...