Consumer credit growth slows in September
Total consumer credit rose 6.5 percent at a seasonally adjusted, annualized rate in September and is up 7.9 percent compared to a year ago. Revolving credit – primarily credit ...
The latest from John Pettit
NextGen Know-How: How to write an effective, meaningful performance evaluation
Performance evaluations are one of the most dreaded practices in any organization. Employees fear them because they don’t know what to expect, and managers often avoid them because they ...
Now is the time to adapt to changing member trust
The once inextricable link between trust and long-term relationships may be fading. That certainly seems to be the case when we consider the unprecedented trust consumers are placing in the ...
Why are some brands higher functioning than others?
One thing all high functioning brands have in common regardless of industry or audience, is that their brand is NOT based on a set of design rules, logos, colors, or ...
When members won’t talk: Obtaining a physical address
I recently responded to a question in our Compliance Inbox that made me think for a while. How often are credit union members uncooperative? Here’s the story: a credit ...
CFPB: Biden student loan forgiveness plan would have ripple effect
The Biden Administration’s student loan forgiveness program could have a beneficial ripple effect on people having trouble making payments on other debts, such as auto loans, the CFPB said ...
My traditional vs. VA loan homebuying experiences
Homebuying is one of the most daunting processes someone can go through—spending hours driving around, attending open houses, swiping on real estate marketplaces—and that’s before entering the ...
How to use fear as a credit union leader
I often share just how badly fear can hold you and your credit union back from its fullest potential. Fear can lead you to pivot from your credit union’s ...