State AGs battle over CFPB constitutionality
State attorneys general from both parties agree that the U.S. Supreme Court should consider whether the CFPB’s current funding scheme is legal. But that’s where the agreement ...
The latest from John Pettit
The future of fintech: Finance 2030
The next generation of fintech is just around the corner. Gen 1 brought financial institutions greater technological integration during the dot-com boom, and Gen 2 delivered traditionally in-person functions digitally ...
How to use a digital customer engagement platform to improve CX for credit unions
Credit unions and other financial institutions provide key services for consumers and businesses, but many have difficulty connecting with customers in the digital space in a meaningful way. Digital customer ...
What compelling copy looks like (Part One)
Copywriting is hard. But more importantly, copywriting (if done right) creates a distinct brand voice. As copywriter Ann Handley says, “In an online world, our words are our emissaries; they ...
Protect your credit union’s future with a People Development Life Cycle
What is your credit union’s long term vision for its staff? Maybe you think you have things under control—you have a strong team with a mix of backgrounds ...
Advocacy through collaboration
CUNA and Leagues collaborate each year to build our advocacy agenda, and it starts with a hard look at what worked, what didn’t, and what we can do for ...
CUNA announces Robert Lewis as new EVP/chief advocacy officer
CUNA announced Robert Lewis has been hired as its new executive vice president and chief advocacy officer. Lewis, the founder and president/CEO of the Van Aucker Group, has more ...
Fed adopts final rule to replace LIBOR
The Federal Reserve Board Friday adopted a final rule that identifies benchmark rates based on the Secured Overnight Financing Rate (SOFR) to replace the London Interbank Offered Rate (LIBOR) in ...