The latest from John Pettit

- by Brock Fritz, CU Magazine

Buddy Gill announces retirement

One of Buddy Gill’s favorite stories to tell credit union audiences is about his time as a congressional intern. The chief of staff pulled him into an office and ...

- by Chip Filson, CUSO Magazine

Rating examiners for a stronger cooperative system

Net promoter scores. Five-star Yelp ratings. Uber driver feedback. Multiple processes measure customer satisfaction. Especially where consumers have a choice of service. But there are few examples tracking the interactions ...

- by Jim Marous, The Financial Brand

Banks seek digital transformation via fintech collaborations

With the top strategic priority in banking transformation continuing to be to improve the digital banking experience of current and prospective customers, there is an increased focus on efficiently opening ...

- by Sean Galli, On The Mark Strategies

The 52-week social media challenge

Have you heard of the 52-Week Savings Challenge? It’s a pretty popular resolution idea in financial circles this time of year. It asks people to save one dollar during ...

- by Cotribute

6 best digital marketing solutions for credit unions

Like many other industries, digital transformation in credit unions has completely altered how business is conducted. In order to stay competitive, credit unions must have a digital marketing plan that ...