The latest from John Pettit

- by Ron Jooss, CU Magazine

Change management and the brain

Change isn’t only necessary in the business world, it drives success. But the biggest obstacle to change often is internal. Many employees resist change, sometimes for reasons they can’...

- by Co-op Solutions

3 fraud predictions for 2023

As we turn the page on 2022, losses from fraud remain a significant threat for credit unions, their members and businesses. Consider that U.S. consumers lost a record $3....

- by Cheryl Lawson, ADVANTAGE, powered by JMFA

How to avoid Wells Fargo’s $205 million overdraft mistake

In late December 2022, the CFPB issued an order against Wells Fargo requiring the bank to pay back $205 million in “surprise overdraft fees” charged and not reversed since January ...