How the banking industry can capitalise on conversational AI
Not a day has gone by this year, it seems, without a new headline about OpenAI’s ChatGPT or its equivalents. The world has been enthralled by stories about the ...
The latest from John Pettit
What’s the secret sauce for onboarding Gen Z?
65% of people in Gen Z use voice notes for conversations. How does this impact credit unions wanting to reach this audience? Tune in to today’s episode when Jami ...
NCUA proposes change to open donations to veterans’ organizations
On May 25th, the NCUA Board approved a NAFCU-sought proposed rule to amend NCUA’s regulation on charitable donation accounts (CDAs) to allow donations to 501(c)(19) veterans’ organizations. ...
Leaders in Lending | Ep. 111: CRO perspective – Balancing risk and innovation in banking
Following recent bank failures, there has been a shift in the nature of risks in the banking world — the federal government playing a significant role in stabilizing. These experiences have ...
What cooperation among cooperatives looks like in practice
Most credit union employees are familiar with the cooperative principles, including Principle #6: Cooperation Among Cooperatives. Yet it seems this principle has yet to be fully realized within the credit ...
Sullivan: Stories, data are most important parts of advocacy
Credit union lenders must be an active part of advocacy, CUNA Senior Director of Advocacy and Counsel Elizabeth Sullivan told the American Credit Union Mortgage Association’s OnPoint podcast. She ...
This week: Lawmakers work to avert debt ceiling crisis
The House and Senate were both scheduled to be in recess this week, but lawmakers are expected to return to Washington to vote on legislation to avert a debt ceiling ...
Three opportunities for credit unions in today’s evolving digital lending landscape
From high interest rates to liquidity challenges, the financial services sector is facing its fair share of industry headwinds this year—and credit unions are no exception. The good news? ...