CUNA engaged w/ S. 2155 developments, CDD rule hearing
CUNA will be engaged in several hearings on Capitol Hill this week, and is continuing its advocacy for the Economic Growth, Regulatory Relief and Consumer Protect Act (S. 2155) as ...
The latest from John Pettit
NAFCU steps up push for additional relief as House readies S. 2155 vote
NAFCU’s unrelenting advocacy has led to an agreement between leaders in the both the House and Senate to take up additional bills that would provide much-needed regulatory relief to ...
Facility Solutions: Reducing workplace stress through design
Almost half of our waking hours are spent at work. While we all have stress in our lives for reasons of relationships, health, finances, environment and world events, our workplace ...
Know your training obligations
Front-line staff wear many hats throughout the day. You might start your day assisting members on the teller line only to find yourself at the new accounts desk after lunch. ...
Firewalls are just the beginning
Firewalls and other defenses aimed at keeping crooks from penetrating the CU are no longer enough, according to one expert, who said the most skilled organizations now recognize penetrations will ...
The origins of great marketing: Data or creativity?
A few days ago, I spoke at the New Jersey Credit Union League’s Marketing Conference. My presentation was on Improving the Member Experience Across Digital Channels. Without getting into ...
Be a hummingbird, not a gnat
The other day I had a few minutes to myself and found myself thinking about the difference between gnats and hummingbirds. Gnats can be annoying. Okay, gnats are always annoying. ...
Don’t sign that contract without a second opinion
Before you buy a used car, you take it to a mechanic. When you’re under the weather, you go to a doctor. When you face a dilemma, you consult ...