4 ways to motivate your employees every day
While a healthy paycheck contributes to employee satisfaction, money won’t keep the best employees if other more important aspects of their employment are not met, according to one of ...
The latest from John Pettit
PODCAST: The power of purpose-driven companies
Purpose has great power in business, according to Jonathan Mildenhall, an internationally renowned thought leader in the worlds of business strategy and creative excellence. “I’d like everybody to understand ...
What’s ramping up these portfolios?
A number of smaller credit unions are dramatically ramping up their mortgage lending—some doubling their portfolios in less than two years—by leaning on a third-party provider for mortgage ...
Reading between the lines: The CFPB’s annual complaint report
Last month, the CFPB released its annual consumer response report, which includes data on the complaints filed with the agency in 2017. The report provides valuable insight for those willing ...
Human Capital: How highly do you value your people?
With technology invading every aspect of daily work, from card processing to online banking to social media strategies, it has become all too easy to overlook your financial institution’s ...
What’s behind a rapid shift in payment preferences – and what it means for credit unions
When making payments, consumers play it safe. New research from Fiserv shows security concerns are shaping how people pay, evidenced by a rapid shift in preference for chip cards. Nearly ...
6 ways to get members on board with investing
Investment services can make a critical difference to members’ financial well-being and a credit union’s bottom line. However, many members may not see the credit union as a resource ...
Nussle: S. 2155 will help CUs serve members better
The Economic Growth, Regulatory Relief and Consumer Protection Act (S. 2155) is poised to ease regulations on community-based financial institutions, CUNA President/CEO Jim Nussle wrote for Fox Business Wednesday. ...