The latest from John Pettit

- by NAFCU Newsroom

Fed reps to update NAFCU committee on payments improvements

NAFCU’s Cybersecurity and Payments Committee will hold its second-quarter meeting today to discuss ongoing efforts at the Federal Reserve to strengthen payments systems. NAFCU – through letters to and meetings ...

- by Lisa Greenough, CU Management

HR Answers: What’s in a title?

Over my three decades in human resources, I’ve gathered a pretty good library on the subject. In its titles I can see the evolution of the field during that ...

- by Jennifer Woldt, CU Magazine

Innovation includes the customer experience

When thinking about innovation, don’t just think of technology. Consider the customer experience. “It’s about the connection,” Nicholas Webb said during a keynote address at CU Direct’s ...

- by Kelly Flynn, ADVANTAGE, powered by JMFA

The value of validating the negotiated contract

Are you a go-getter, confident in your skills and rarely delegating the big, important tasks to ensure they’re done correctly? I respect that. I have met a lot of ...

- by Carrie Nelson, CUNA Councils

Four steps for easing your digital conversion

Consumers today have the power to book a room across the country, hail a ride to anywhere they want to go, or order nearly any product or service to be ...