Loan Zone: How to drive auto loans forward
Toby Hayes and his family were shopping for a new car a few months back. “We went to a dealership and never said anything about being a member of or ...
The latest from John Pettit
ACUC delivers ideas that move
When you think about the future of credit unions, what do you see? Strategic fintech partnerships? Data-optimized services that anticipate member needs? Virtual reality branches? When I spoke at CUNA’...
ABA to appeal federal judge’s ruling that upheld part of FOM rule
The American Bankers Association will appeal a federal judge’s ruling that upheld portions of the NCUA’s Field of Membership rule, according to documents filed in federal court. On ...
Half of Americans are confused about credit card rewards
Do your customers have a handle on their credit card rewards? Is it about miles? Points? Cash back? A mixture of all three? Do they know how, exactly, they’re ...
Vision and discipline
Last week, I mentioned that I was watching the Game of Thrones. I heard something on an episode that grabbed my attention. That’s why I enjoy good writing, whether ...
How to find the remarkable value hiding in CECL compliance data
There is no “easy button” for CECL. Adhering to the new standards will take time, effort and considerable planning, but it is possible to turn the pain of compliance into ...
How to best avoid a cyber attack
If we’ve learned anything from the recent Facebook/Cambridge Analytica debacle that affected 87 million people, it’s this: our personal data is ripe for the picking. Mitigating cyber ...
Managers who coach drive change
Do you remember work in the year 2000? Email was still a blessing, and we hadn’t yet become attached to smartphones. We were connected, but not hyperconnected. We were ...