The latest from John Pettit

- by John Janclaes, CUES Skybox

Why fast integration is the new innovation

The financial services industry is shifting so quickly that it’s hard for credit unions to keep pace. Having built their reputations for superior member service in face-to-face encounters at ...

- by Frank Allgood, Your Marketing Co.

Flipping the switch to Central Valley Firefighters

The fire service is full of traditions and rituals. The work of firefighters is dangerous and unexpected, and the protection of lives and property comes with great responsibility. It comes ...

- by CO-OP InsightVault

To build a great analytics team, first build the culture

Data analysts today are working in a red-hot field. Their expertise is in high demand, and there is no shortage of “dream” companies looking for their expertise. Credit unions will ...

- by Erik Payne, CreditUnions.com

The search for the ‘fat middle’

At Kemba Credit Union ($871.1M, West Chester, OH) necessity is the mother of invention. When the Ohio credit union’s one underwriter for indirect auto loan applications left in ...