The latest from John Pettit

- by CO-OP InsightVault

Winning the race to excellence with a member-first strategy

When it comes to achieving excellence, the term “experience” gets thrown around a lot. Companies and industries are constantly brainstorming ways to connect and build relationships with the consumers they ...

- by Erik Payne, CreditUnions.com

Where do online applications go?

In early 2018, the third-party loan origination system for TruStone Financial Credit Union ($1.3B, Plymouth, MN) announced updates to its operating system. The company was adding functionality and improving ...

- by NACUSO

New Waze for collaborating

Earlier this month I was in Athens, Georgia teaching Marketing/Business Development and Innovation to the students of Southeast Regional CU Management School (SRCUS). After my last class I needed ...

- by CUNA News

CUNA urges BCFP to quickly implement S. 2155 changes

The Bureau of Consumer Financial Protection should ramp up its efforts to issue new and amended regulations as required by the Economic Growth, Regulatory Relief and Consumer Protection Act (S. ...

- by NAFCU Newsroom

Berger, Huizenga discuss need for CU reg relief

NAFCU President and CEO Dan Berger met Wednesday with House Financial Services Subcommittee Chairman Bill Huizenga, R-Mich., to discuss issues critical to the credit union industry, including ongoing efforts to ...

- by Richard Gallagher, CU Management

On Compliance: Spanish language forms

2016 U.S. Census data indicates that the United States is home to 55 million Latinos. Indeed, this demographic has been a principal driver of population growth since the year ...

- by CU Magazine

Learn about CU Awareness at ACUC

America’s Credit Union Conference attendees will learn how the Credit Union Awareness Initiative helps dispel the myths consumers have surrounding credit unions and access to their financial services. There ...