Credit unions top banks in new Forbes ratings
Credit unions once again beat banks in new member/customer service ratings released by Forbes. Credit unions earned an average score of 80 versus 75.2 for banks in Forbes’ ...
The latest from John Pettit
Be part of NAFCU’s award-winning advocacy at Congressional Caucus
Credit unions have about two weeks left to save on registration for NAFCU’s Congressional Caucus – the credit union lobbying event of the year – which highlights NAFCU’s award-winning advocacy ...
Awareness initiative will ‘hammer home’ membership eligibility
CUNA President/CEO Jim Nussle introduced the “why” of the Creating Awareness Initiative Friday at the CUNA America’s Credit Union Conference. During Saturday’s general session, attendees learned the “...
Online-only banks best branches in satisfaction, but gap is narrowing
A new study from J.D. Power has found that direct banks outperform traditional ones in customer satisfaction and mobile experience, but they may be losing their luster — creating potential ...
Is your credit union’s strategy due for an adjustment?
If you’ve ever required the services of a chiropractor, you understand the importance of proper alignment. It doesn’t matter how strong you are or how fit you may ...
Happy Inter-Dependence Day: How credit unions make us more free
A State of the Union speech 75 years ago provides some perspective on today’s state of the credit union as we celebrate this week the first-born of our patriotic ...
Did the GDPR just land on the west coast?
That is the question I was thinking about this morning. After reviewing California Bill AB375 which imposes European like restrictions on companies doing business in California that buy and sell ...
CUNA: BCFP should assist CUs w/ rule implementation
The Bureau of Consumer Financial Protection has several ways in which it can assist the credit union industry in complying with regulatory requirements, CUNA wrote in its comprehensive white paper ...