Discovery Keynote: How a Global Futurist sees the world
In preparation for the upcoming Discovery Conference 2018, Global Futurist, Innovation and Digital Media Strategist Scott Bales took some time to talk with us and share a bit about his ...
The latest from John Pettit
Journey Mapping: Get started in five steps
Want to identify your service pain points, boost collaboration between departments, and ultimately improve the member experience? Try “journey mapping,” a panel of credit union leaders advised at the co-located ...
Maybe video really did kill the radio star
It’s been 40 years — wait. That can’t be right?? *sigh* Yep. It’s been 40 years since “video killed the radio star” with the introduction of music videos ...
CUNA engaged in FCRA, cybersecurity hearings this week
CUNA will be engaged with a Senate Banking Committee hearing on the Fair Credit Reporting Act this week, in addition to other activities in both chambers. The House and Senate ...
NAFCU to CFPB: Collaborate with NCUA, others to improve financial education
NAFCU, in a letter Monday to the Bureau of Consumer Financial Protection, offered ways for the bureau to improve its education programs to strengthen consumers’ financial literacy. NAFCU’s top ...
CUs begin using new rules ‘for mobile deposit only’
New Federal Reserve Board rules that took effect July 1 now have many credit unions scrutinizing what’s written on the back of checks they deposit, and credit unions that ...
How the GDPR gives new meaning to established privacy and security principles
At around 90 pages long, the EU’s recently-begun privacy regulation isn’t very complicated, but it has still sparked confusion among many US-based businesses. This regulation—commonly known as ...
Need a CD stampede?
$1 billion 1st United Services Credit Union knew members were starting to show more interest in deposit rates as the Fed started increasing the base rate. Steve Stone, CEO of ...