Learning how to BE a leader
A common question that arises in our leadership development programs with executive teams or mid-level managers goes something like this: “I’ve got situation X at work. Which tool should ...
The latest from John Pettit
3 key factors driving new retail branch strategies in banking
Over the course of my career, I’ve helped select sites for over 1,000 new branches. In my role as a consultant, I’ve found that many C-level executives ...
CUNA HR & Organizational Development Council announces inaugural forum
CUNA HR & Organizational Development Council has announced their first ever CUNA HR & Organizational Development Council Forum, Oct. 17-18, in New Orleans. “This inaugural event will bring senior credit union Human ...
As Senate examines credit bureaus, NAFCU stresses need for data security
Ahead of today’s Senate Banking Committee hearing to examine credit bureaus and the Fair Credit Reporting Act (FCRA), NAFCU’s Carrie Hunt wrote in support of “a strong, robust ...
Can you spot disaster-related fraud?
NCUA consistently urges all federally insured credit unions to perform routine reviews of their disaster preparedness and response plans. During times of emergency, credit unions need to have heightened awareness ...
Macy’s says hackers accessed online customers’ credit card data
Macy’s Inc. said hackers obtained names and passwords of online customers and potentially were able to access data including their credit card numbers and expiration dates. The data breach ...
5 tips for financial services lead generation
Offering financial services to businesses means actively working to generate and convert leads, typically through digital marketing. At the same time, digital marketing means operating on a scale and marketplace ...
How to make your strategic planning goals SMART
Like the swallows coming back to Capistrano in the spring, the return of 100 degree days in Texas in the summer and yet another terrible Transformers movie (for Pete’s ...