The latest from John Pettit

- by CO-OP InsightVault

In a digitally-transformed world, partnerships count

According to a recent CO-OP study, the vast majority of credit unions – a full 88 percent – view digital transformation as “extremely” or “quite” important. Even so, nearly half of credit ...

- by Brenna Keough, The Financial Brand

14 ways to enhance financial websites so they stand out

Let’s face it… Many financial institutions look and sound alike. They all offer basically the same products and services — from standard checking accounts and home loans to online banking. ...

- by Nick Lane, CU Management

Tech Time: Making the most of user surveys

In my experience, credit unions do a decent job of understanding system functionality and providing training to their employees when they purchase new software. However, they are less on top ...

- by Ron Jooss, CU Magazine

The 5 Cs of credit: A business lending perspective

“The 5 Cs of credit have been around a long time, and they’re still rock solid,” says Dana Sumner, president/co-founder of Development Finance Training and Consulting. But how ...