The latest from John Pettit

- by Cheryl Lawson, ADVANTAGE, powered by JMFA

Does your overdraft program leave you open to a lawsuit?

What’s the difference between a service-oriented, fully disclosed overdraft program that is clearly and responsibly presented to account holders … and one that is used solely to earn revenue, at ...

- by Erik Payne, CreditUnions.com

How to put a positive spin on negative online reviews

As of April 2018, Facebook counts more than 2.2 billion monthly active users, cementing its status as the largest social media platform. But there’s more to Facebook than ...

- by NAFCU Newsroom

NAFCU at bureau today on S. 2155 changes, debt collection

NAFCU today will meet with Tom Pahl, policy associate director for research, markets and regulations at the Bureau of Consumer Financial Protection (previously the CFPB), to discuss implementation of S. ...

- by Niel Devasir, CU Management

Tech Time: Artificial intelligence awaits

In the last two years, most technology companies have started using the terms machine learning and artificial intelligence. In fact, there has been a 1,400 percent increase in the ...

- by Roy Urrico, CU Times

How can credit unions cut check fraud nearly in half?

Check fraud accounts for 35% of industry fraud losses. In addition, with the growing popularity of new deposit channels – particularly mobile deposit – fraudulent deposits exploiting paper checks are rising again. ...