Pure governance magic
Serving as the chairman of your CUNA Board is one of the highlights of my nearly 40-year career. From this perch, I have gained a fuller appreciation for the genius ...
The latest from John Pettit
How to overcome a challenging Catch-22?
It’s the most vexing Catch-22 of all for smaller credit unions: they will grow when they have more time and resources available, and they will have more time and ...
Pumpkin spice used car loans?
A series of funny memes is making the rounds on Facebook that for once doesn’t involve cats. Here’s the one that stuck with me most: I love autumn ...
Breached or soon to be breached . . . plan anyway (Part 3)
Understanding and managing the risks associated with the changing world of data security, and being prepared for breaches and how to respond, have become business necessities. This three-part series, based ...
Four ways to become consumers’ primary financial institution
In today’s hyper-competitive banking market, sitting around waiting for more business to just walk through the front door will cripple any financial institution. But sales and marketing consultant Duane ...
Caroline Willard on leadership
Attention to detail and a drive for quality are part of Caroline Willard’s DNA, thanks to four years of working at Disneyland as a college student. When American First ...
How to harness your data for personalized marketing that drives top-line results
Credit unions are sitting on a mountain of member data. That information can be a goldmine for understanding members, their needs, and what motivates them. Utilizing that data to drive ...
CUNA calls for $3B threshold for extended exam cycle eligibility
NCUA should work to fix a regulatory disparity that leaves credit unions with an uneven playing field when it comes to an extended examination cycle, CUNA President/CEO Jim Nussle ...