Expenses rising for issuers
The credit card war is getting even hotter, but this time the price to play is being driven higher by consumers rather than the big banks, says one analyst. While ...
The latest from John Pettit
3Rivers keeps rolling
3Rivers FCU ($1.0B, Fort Wayne, IN) has learned to go with the flow, successfully making a mark in its marketplace by being what a lot of the people need ...
How the Facebook privacy scandal is changing credit union security
Recently Facebook experienced the largest one-day drop in history when it’s stock price plummeted $41.24, which turned out to be a decrease just shy of 20%. Facebook’s ...
Mirror, mirror on the wall: How employee experience impacts member experience
Raising two daughters means I’ve watched more than my fair share of princess movies. No, I don’t know every word to “Let it Go,” but I could probably ...
How credit card delinquencies affect your bottom line
It’s a sad fact that good news is rarely 100% positive; usually we can expect some undesirable result from sunny situations. The U.S. economy’s recovery after the ...
Are you empowering your members in the fight against fraud?
Fraudsters stole more than $16.8 billion from 16.7 million U.S. consumers in 2017, according to Javelin Strategy & Research. With payments shifting to online and mobile channels as ...
30-plus young CU professionals participate in advocacy training
Thirty-one young credit union professionals started their week in Washington, D.C. Monday hearing firsthand about the importance of credit union advocacy. CUNA hosted the second young professional advocacy training ...
Appeals court decision complicates ‘autodialer’ issue
The U.S. Court of Appeals for the Ninth Circuit in a decision last week expanded the definition of an “autodialer,” keeping it in line with the definition adopted by ...