Bodie: Ease member ‘pain points’ with technology
Members can deposit checks using their mobile phones, but what about those who want to deposit cash without having to go to the branch? Linda Bodie and her staff at $...
The latest from John Pettit
Two former credit union employees plead not guilty to embezzlement charges
Two former credit union employees have pleaded not guilty to embezzlement charges. A November 5 jury trial is scheduled for Duane Allen Sikes, former mailroom employee of the Jacksonville, Fla....
Credit unions, community banks can pool resources to fight money laundering
Federal regulators ruled Wednesday (October 3) that credit unions and community banks can pool resources for anti-money laundering compliance so that they can protect against financial crimes and at the ...
Does the proposed Mastercard/Visa settlement over interchange fees settle things once and for all?
The stakes are high – $90 billion in fees paid collectively by merchants each year, according to Bloomberg. The proposed class action settlement amount is record-breaking – $6.2 billion, the most ...
Three things you must know before taking a marketing risk
When I think of brands with a reputation for taking marketing risks, financial institutions are not at the top of my list. Most aren’t on the list at all. ...
The war to ‘develop’ talent
I bet you’re seeing “the war for talent” everywhere in your reading right now. That’s because it’s real. This fight comes from lots of companies vying for ...
Customizing vs. personalizing your life insurance program
Many life insurance marketers equate “customization” and “personalization” as synonymous terms. Knowing the distinct differences will help guide your discussions with teams, partners, and all key stakeholders. Customization Put simply, ...
FCC issues call for public input on definition of autodialer
The Federal Communications Commission (FCC) has issued a proposal seeking further comment on the definition of an autodialer under the Telephone Consumer Protection Act (TCPA). CUNA has called on the ...