How to keep your MSRs from quitting
Providing employees with fair compensation and opportunities to grow will only take your credit union so far. While competitive wages are one way to help retain employees, ultimately that’s ...
The latest from John Pettit
Communuity CU Federation changes name to Inclusiv
The National Federation of Community Development Credit Unions has changed its name to Inclusiv. “The Inclusiv name grows out of the organization’s commitment to financial inclusion and its dedication ...
Largest data breach in history costs Yahoo another $85M
Yahoo’s 2013 data breach that compromised three billion accounts – the largest of all time – will cost the company an additional $85 million after a newly reached settlement orders the ...
Don’t mute voice banking
Think about that last business lunch you attended. We are accustomed to everyone occasionally staring at their phone during the meal, but this last time around, did anyone activate a ...
CUNA supporting Hyde-Smith in Mississippi special election
CUNA’s political action committee on Tuesday announced its final independent expenditure of this election cycle—television advertising on behalf of Sen. Cindy Hyde-Smith (R-Miss.). The Mississippi election is unique; ...
8 traits of a great leader
Hello from Annapolis, Maryland! We’re at NAFCU’s Management and Leadership Institute. Yesterday, more than 110 credit union leaders designed the characteristics of the leader they want to follow – ...
How vulnerable is your credit union?
If it seems like I’m getting a little obsessed about cybersecurity it’s because it’s a good thing to get obsessed about. The reality is your credit union, ...
Cybersecurity – How plan participants can help thwart potential hackers
Total US retirement assets surpassed $26.1 trillion in 2017 according to the American Society of Pension Professionals & Actuaries (ASPPA). As a significant investment for many Americans, retirement assets are ...