Year in review: Credit union trends and triumphs from 2018
Last Summer, the reputation of banks fell for the first time in 5 years. After a series of data breaches in the banking industry, customers began to distrust larger financial ...
The latest from John Pettit
Study: Most consumers have no clue what financial marketers are talking about
Think Moby Dick is a tough read? For most consumers, a bank website can be much worse. Research by VisibleThread analyzed almost 5,000 public pages from financial institutions’ websites ...
CUNA’s Nussle, Donovan talk 116th Congress w/ Bloomberg
CUNA President/CEO Jim Nussle told Bloomberg that the 116th Congress would be able to work across party lines for key credit union issues. Nussle, along with CUNA Chief Advocacy ...
CU growth: NAFCU’s No. 1 priority in 2019
Ensuring credit unions can continue to grow and thrive in the competitive financial services industry is NAFCU’s mission, and the association’s 2019 priorities – unveiled today – will guide its ...
PR Insight: Why your credit union should run regular crisis drills in 2019
At any given moment, a crisis can occur, often without warning and leaving long-lasting effects that can impact an organization’s reputation. From handling data breaches and growing cybercrime to ...
‘School Crashers’ program shows passion for community service
Georgia United Credit Union doesn’t believe being an active and responsible member of the community is the right way to go. “It’s the only way,” says Debbie Smith, ...
NCUA bans two former CU employees in Texas & Washington
The NCUA on Monday banned Soundra Lopez, a former vice president of lending, and Latrese Williams, a former member services representative, from ever participating in the affairs of a federally-insured ...
The 3 challenges any effort must overcome
This post began as I considered technologies emerging within the financial space. From chatbots to mobile app improvements, I don’t have to explain all the emerging…stuff. We were ...