How to lead with a purpose and mission: Make it personal
When you lead an organization, the mission – the reason that organization does what it does – is paramount to its success. For us at NAFCU, our mission is simple: to strengthen ...
The latest from John Pettit
CUs make impact during swearing-in day for 116th Congress
The 116th Congress officially took office at noon Thursday, and CUNA, credit unions and leagues spent the hours before and after making their presence felt on Capitol Hill, greeting over ...
NAFCU blitzes Hill, talks CU issues with lawmakers
NAFCU President and CEO Dan Berger, other senior staff and association members were on Capitol Hill yesterday for the opening of the 116th Congress to welcome new and returning legislators ...
How to successfully navigate TCPA cell phone consent and consent revocation
Ah, the Telephone Consumer Protection Act …that ole’ chestnut. There hasn’t been much change to this law, which went into effect back in 1991. Clarifications have been issued—as ...
Is it time to not only plan for, but expect the worst?
Hope for the best, plan for the … you know how the saying goes. Planning for a disaster – a big data breach, a major storm or fire, a robbery or embezzlement ...
Trends emerge from 2018 successes
This past year Coopera has had the opportunity to help multiple credit unions better serve their Hispanic constituents. We learned a lot in 2018, and we’re happy to see ...
Kick your outsourced collections machine into overdrive
If your financial institution works with a third-party vendor for your collections efforts, you know how important it is to ensure your partners perform at an optimal level. The vetting ...
Quick wins
The clichés above, we’ve all heard them. They are the sayings that make us drop a token in the slot machine or roll the dice at the craps ...