Digital lending customization is something to taco bout
Providing exceptional member service is at the heart of every credit union’s values. However, with increasing competition in the banking world, good service alone will not be enough to ...
The latest from John Pettit
CUNA announces 2019 opportunity to earn Enterprise Risk Management Certification
CUNA Enterprise Risk Management Certification School is now open for 2019 registration, offering attendees the chance to master the core concepts of sound enterprise risk management (ERM) and become an ...
Gov’t shutdown stops SBA loan approvals
As consequences of the almost three-week partial government shutdown continue to come to light, the lack of loan approvals from the Small Business Administration (SBA) is creating problems for consumers ...
CFO Focus: Understanding investment program profitability
The numbers tell the story. In addition to helping members prepare for the future, investment programs can help credit unions increase non-interest income and build relationships and loyalty. Customers using ...
California report finds public FI option to serve pot industry a bust
A recently released feasibility study determined that a public financial institution to serve the California marijuana industry would create unacceptable legal and financial risks for the Golden State. However, the ...
2019 Trends: What’s new and what’s next in the mortgage market
Rising interest rates and a shortage of affordable housing could cool an otherwise hot home sales market, leading mortgage lenders to approach the coming year with caution. On top of ...
8 trends that will reshape the fintech landscape in 2019
With the world becoming one enormous marketplace, we have seen a constant change in how businesses take place. This has been further fueled by new technologies and rapidly evolving customer ...
5 ways to increase account holder loyalty in 2019
As you close the books on 2018, it’s time to hit the restart button and look forward to the year ahead. Hopefully, part of that vision includes ways to ...