The latest from John Pettit

- by NAFCU Newsroom

Fed bank president: ‘Proceed with caution’ on rate hikes

Kansas City Federal Reserve President Esther George, and a voting member on the Federal Reserve Open Market Committee (FOMC) this year, said the monetary-policy setting committee “should proceed with caution” ...

- by Tina Orem, CU Times

PenFed going to contactless payments

McLean, Virginia-based PenFed Credit Union has announced it will begin issuing contactless cards to members this month. The credit union, which has $24 billion in assets and about 1.7 ...

- by Amy McCaughey, The OGO Blog

Why is managed SIEM important for credit unions?

Security Information and Event Management (SIEM) is an integral facet of your credit union’s IT department’s responsibilities. Your IT staff may have some SIEM capabilities of their own, ...

- by Marc Rapport, CreditUnions.com

The AACUC’s King Day message to the movement

The African-American Credit Union Coalition is entering its third decade of building diversity and opportunity among credit union leadership through advocacy and professional development. After meeting informally at the CUNA ...

- by Colleen Cormier, On The Mark Strategies

Everything matters in member experience – even automation

Recently I had the unfortunate experience of calling a government agency. I was experiencing problems doing something online and ran up against an expiring deadline. I had to speak to ...

- by Bill Streeter, The Financial Brand

Banking with Alexa: What works, what doesn’t

The “fast-follower” strategy has been a perennial favorite among financial institutions. But that approach may be on life support. Global consulting firm McKinsey cautions financial institutions that they must now ...

- by Your Marketing Co.

Who are you?

If I asked you who you are, how would you respond? Most likely, you’d reply with your name and job title, right? Now, why is that? I didn’t ...