Jewelry company to pay $11M for opening unauthorized credit cards
Sterling Jewelers, Inc., will pay $10 million to the Bureau of Consumer Financial Protection and $1 million to the state of New York to settle claims that it violated the ...
The latest from John Pettit
Kraninger asks Congress for authority to enforce Military Lending Act
CFPB Director Kathy Kraninger has asked Congress to explicitly grant the agency authority to conduct examinations of financial institutions’ compliance with the Military Lending Act—a move that could settle ...
The only resolution banks and credit unions need to make in 2019
Tis the season for New Year’s resolutions–and that’s just as true for banks and credit unions as it is for their consumers. While most financial institutions will ...
Why credit union digital transformation can’t work without credit union data integration
It’s no good to be a dinosaur in the financial sector. Not only are dinosaurs notoriously temperamental, but they can’t type. Oh, and they’re extinct. If branches ...
Data: The key to a successful card portfolio
Understanding your members’ behavior gives you the opportunity to serve them effectively and in turn, increases your bottom line. Unfortunately, it is not uncommon for credit unions to overlook existing ...
How financial institutions should shape their Gen Z marketing strategy
Connecting with younger consumers — those born between 1995 and 2012 — as they are making decisions about their finances is a critical part of any bank’s entry-point marketing strategy. But ...
The right tools to make tough decisions
When Liz Hayes joined Infinity Federal Credit Union($349.2M, Portland, ME) in October of 2014, she realized right away she had inherited a top-down culture where decisions flowed down. “...
Rodney Hood re-nominated to serve on NCUA board
President Donald Trump nominated former NCUA board member Rodney Hood Wednesday to fill the board seat currently held by board member Rick Metsger. Hood was nominated in the last Congress ...