Top NAFCU webinars available on-demand
NAFCU offers dozens of webinars throughout the year to help credit unions stay informed about regulatory changes and economic trends. Participants have the opportunity to earn various education credits for ...
The latest from John Pettit
Qualman: Find value in three seconds
Do you know how to craft a message that will capture your members’ attention? The key, says digital leadership expert Erik Qualman, is to make people understand why that nugget ...
Text message scammer sentenced for victimizing CU members
A federal judge sentenced an Arizona man to 32 months in federal prison for sending fraudulent mobile phone text messages to steal money from member accounts of an Alabama credit ...
The great delegator
From teams of three to three hundred, delegation takes skill and finesse. Hardened by failure, knowledgeable through experience, and proven with results — masters of management are undeniable assets in the ...
How merchants are fueling consumers’ need for speed (and convenience) via mobile
For many consumers, smartphones aren’t only a way to catch up on emails or news: They are also a way to discover and shop for products and services. The ...
Six reasons the credit union blog isn’t dead
The first blog came on the scene in 1994. Since that time, credit unions and banks have either embraced the marketing tool, given it haphazard attempts, or ignored the opportunity ...
Uniquely Human: Improving the “people” part of the member experience
In an increasingly digital world where countless dollars are being invested in technology, human interaction remains a crucial conduit to authenticity. Though mountains of research exist on the subject, few ...
Video-powered microsite draws millions of eyeballs for regional bank
A box arrives at a suburban home. A woman opens it to find a pair of “Hubby-Vision” goggles — a device guaranteed to reveal the way her husband sees the world. ...