Inside Marketing: Which came first, the loan or the member?
No doubt you have heard the old philosophical saying regarding who preceded whom. Was it the chicken or the egg? Aristotle was the first to debate the issue (not to ...
The latest from John Pettit
PODCAST: Giving members ‘new hope’
When Sue Cuevas was asked to lend a hand to get a new Latino credit union up and running, she wasn’t even sure what a credit union was. But ...
CFPB’s ‘no-action letter’ plan gets mixed reviews
The CFPB’s plans to expand its no-action letter policy and to establish a regulatory sandbox have received mixed reviews; credit unions support the efforts with some reservations, while consumer ...
3 takeaways from trendwatch 4Q 2018
At year-end 2018, more members are choosing credit unions than ever before. A full decade after the Great Recession, credit unions are still finding ways to engage members, build relationships, ...
Top ten best places to find social media content for credit unions
Coming up with creative and engaging content can at times feel daunting. We are constantly revamping our content for clients by scouring the web, especially Instagram feeds, for new ideas ...
Video: CSI Banking Priorities Executive Report 2019
What will rise as the hot-button issue for bankers in 2019? To find out, CSI polled 220 executives at U.S. financial institutions across the country, asking questions that uncover ...
Recent settlement makes calling and texting more difficult
A case bound for the U.S. Supreme Court to resolve the issue of how an automated telephone dialing system is to be interpreted under the Telephone Consumer Protection Act ...
Have traditional checking accounts become obsolete?
For decades the checking account was the pin in the center of the map of every consumer banking relationship. It defined “primary financial institution.” It was the account that most ...