Graphics and video trump the written word
I read an interesting statistic recently about the power of visual marketing. According to brainrules.net, if we hear or read information, we only remember 10% of it three days ...
The latest from John Pettit
The danger of anchoring
I’m in the middle of a great book: The Undoing Project: A Friendship That Changed Our Minds. It is a wicked good read. It discusses two Israeli psychologists who ...
6 ways to reduce friction in the member experience
The introduction of new technology in the world of financial services is both a boon and a bust for the user experience. Digital channels allow members to conduct transactions, research ...
Will ‘open banking’ sizzle or fizzle in the U.S.?
Open banking allows third-party developers to build applications and services that plug into the technology backbone of a traditional financial institution. Using open-source technology and APIs, third-parties can build new ...
Congress, administration must address data privacy in meaningful way
The time has come for new federal protections regarding the use and security of data held by businesses and entities, CUNA wrote to the House Energy and Commerce Committee this ...
NAFCU seeks insight on NCUA audit requirements
As the NCUA works to simplify supervisory committee audit requirements, NAFCU is requesting members’ feedback on how the proposed rule would affect credit unions. The association would also like to ...
Good Governance: Here’s why I shouldn’t leave the board
Every governance educator I know working with CUES has made it clear to their audiences and in their content pieces for CUES that board term limits and more frequent replacement ...
Credit unions support America Saves Week
Credit unions are among the diverse nonprofit, government, academic, and business groupsto encourage and support Americans’ efforts to save during America Saves Week, Feb. 25-March 2. Held in conjunction with ...