Improving the borrowing and investing experience
It’s exciting to dream about the big things in life – college, a new home, retirement. Saving for those milestones? Not so much. Improving the financial experience may help change ...
The latest from John Pettit
9 ways to modernize and grow
NAFCU was founded more than 50 years ago to represent credit unions at the federal level. We remain committed to our original mission of strengthening credit unions, but our approach ...
NAFCU urges Senate to consider CUs’ capital needs
NAFCU’s Brad Thaler wrote to Senate Banking Committee leadership in advance of today’s hearing on capital formation and corporate governance to urge the committee to take action to ...
On Compliance: Fewer changes, more enforcement possible in 2019
2019 will be an interesting year for regulatory compliance. Unlike the past couple of years, we are not facing major regulatory changes. At the same time, we could perhaps have ...
Embrace our differences
Have you ever seen an event that celebrates a different culture or group, but felt excluded because you are not a member of that community? Perhaps it was a conference ...
Cyberattacks targeting K-12 schools, boy scouts & nonprofits
A Nigeria-based scammer gang dubbed “Scarlet Widow” is unleashing email fraud attacks against K-12 schools, universities and nonprofits around the world, according to a report from Foster City, Calif.-based ...
How would your credit union answer this question?
What does your credit union do to encourage diversity in its leadership ranks and workforce? I don’t want to get into a political discussion by asking this question. I’...
Part II: Improving the “people” part of the member experience
Recently, I shared with you two of the fundamental principles for improving the member experience – a topic so important to the growth and sustainability of credit unions that it’s ...