The latest from John Pettit

- by Doug Leighton, Visa

How will credit unions help shape the future?

More than 5,000 credit unions serve millions of Americans with affordable, convenient financial products and services, according to the Credit Union National Association (CUNA). Key trends impacting these important ...

- by Erik Payne, CreditUnions.com

2 ways to tackle analytics. 1 credit union.

Nearly a decade ago, Grow Financial Federal Credit Union ($2.5B, Tampa, FL) faced a problem to which many other credit unions can relate. Each department within the organization collected ...

- by Mark Arnold, On The Mark Strategies

The one question that will raise your bottom line

What are you passionate about? That’s a question my daughters would hear often when they were deciding where to go to college, what to study and what job to ...

- by Laura Ryan, CSI

Your 7-step guide to a digital account-opening system

Competition in the financial sector is fierce—not only from other banks, but also from the likes of Amazon, Apple and Google. These behemoths of technology—and, more importantly, the ...

- by Susan Ginsberg, The Financial Brand

CRM adoption takes on new urgency at community institutions

Like all community-focused institutions, credit unions face unprecedented challenges from an ever-growing cadre of non-traditional digital players. And that’s on top of traditional competitors they face. To succeed, credit ...

- by Preston Packer, FLEX

Understanding eSignature compliance regulations

Electronic documents are a mundane yet integral part of the financial industry, as they improve operational efficiency, reduce costs and save paper for banks and credit unions. Members also enjoy ...

- by CUNA News

Membership, loan growth slowed in January, MCUEs show

Credit union membership and loan growth weakened in January, but year-over-year membership and loan growth rates remain a strong 4.23% and 8.99% respectively, according to CUNA’s latest ...