Loan Zone: CUSO bridges ‘justice gap’ for Texas CU members
Mary, a single mom and disabled veteran, always had the dream of home ownership. But the excitement of receiving approval for her first mortgage was quickly squashed when she learned ...
The latest from John Pettit
Fagan: We are in the people-helping-people business
Chuck Fagan, president/CEO of PSCU, provided an update on the credit union service organization’s leading initiatives during his opening remarks at the PSCU Member Forum in Austin, Texas, ...
Georgia Tech breach puts 1.3 million at risk
Atlanta-based Georgia Institute of Technology experienced its own version of March Madness when a data breach potentially affecting 1.3 million current and former students, faculty and staff members hit ...
Five tips to implementing omni-channel marketing
“Omni-channel marketing” is without a doubt the latest buzzword in the financial marketing world today. Not to be confused with multi-channel marketing, omni-channel marketing is a 360-degree view of the ...
Is it time to upgrade your ATM experience?
Nearly a third of Americans visit the ATM at least once a week. Even after 50 years, ATMs continue to be an important self-service interaction between credit unions and members ...
Stop making it so hard for people to do business with you!
“Why aren’t we growing?” Frustrated credit union leaders ask me this question when they’re trying to figure out why growth numbers are falling short. They’re proud of ...
Are there benefits to migrating to Office 365 for credit unions?
Microsoft’s Office 365 provides unparalleled productivity for private users, students, and businesses alike. However, because it’s a relatively new product, some are reluctant to adopt it. Here are ...
Electronic payments and online opening of a checking account
Over the past couple of weeks, we have received questions about whether credit unions can place a hold on ACH transfers that will be used to fund the online opening ...