Increase borrower satisfaction through payment convenience
Imagine a world where ‘It got lost in the mail’ is no longer a viable excuse for late or missed payments. Not only is payment processing an essential operation for ...
The latest from John Pettit
Consumers rule in the Now Economy
In a world where Amazon rules and a new fintech is popping up every day to take a bite out of credit unions’ business, we must adapt to satisfy member ...
Credit unions must rethink deposit pricing strategies
The Federal Reserve raised rates four times last year, making it nine total adjustments over the past three years, when the Fed first began raising rates from near zero. Despite ...
The new way to pay: Mobile wallets and the path to credit union adoption
Consumers Credit Union($1.1B, Kalamazoo, MI) was the first financial cooperative in Michigan to offer Apple Pay and has continued to blaze that trail, adding Samsung and Google wallets, ...
STATES Act is ‘reasonable and sound’ approach to cannabis
CUNA wrote in support of House and Senate companion bills Thursday that would clarify the federal treatment of marijuana where it is legal and permit credit unions in those states ...
Calabria confirmed as FHFA director
The Senate today confirmed Dr. Mark Calabria to be director of the Federal Housing Finance Agency (FHFA). NAFCU has met with Calabria several timesand NAFCU President and CEO Dan Berger ...
PR Insight: Creating a conversation
Credit unions have a lot on their plates, from helping members succeed financially to managing branches and introducing new technologies. However, the frequent emergence of shiny new tools doesn’t ...
Credit Union Magazine seeks 2019 CU Rock Star nominations
Do you have a colleague who displays exceptional creativity, innovation, and passion in their job? Credit Union Magazine wants to honor these top performers for its seventh annual Credit Union ...