‘Un-sales’ meeting adds fun to training
When introducing a new product or service, or a different approach to increasing sales, don’t hold a traditional meeting. Instead, hold an “un-sales” meeting, says Mia Perez, chief administrative ...
The latest from John Pettit
Former NCUA Board Members denounce Trump’s new OMB rule review
A new Trump Administration directive that subjects the NCUA’s rules and guidance to Office of Management and Budget review represents improper interference in agency activities, four former NCUA board ...
When it comes to what’s next for payments, Visa has big plans in the Big Apple
The Big Apple. NYC. The city that never sleeps. New York City is known by many names, but one thing is certain. It’s a global center of commerce, culture ...
Advocacy is the key to sales
Six years ago, a now $16 billion bank began to acquire nearly 75 branches in the Western U.S. from one of the nation’s largest banks. Initially, there was ...
The challenge of talent management
Attract. Develop. Retain. Those three words are a common refrain at credit unions. As consumer expectations of retail service continue to rise, a capable, knowledgeable staff whose members also understand ...
Direct banks may be good, but they’re not unbeatable
Can traditional banks and credit unions compete with higher-paying online-only direct banks? New research from J.D. Power indicates that as strong as these newcomers have been so far, they ...
Tax status allows CUs to ensure 115M members come first
The credit union difference means all 115 million credit union members come first, CUNA President/CEO Jim Nussle said in a video released this morning. Speaking on the occasion of ...
White House tells FI regulators to submit rules for review
The White House is instructing federal banking regulators and other independent agencies to submit guidance and proposed rules to the Office of Information and Regulatory Affairs (OIRA) to determine whether ...