Open banking: User experience over technology
What is it? There’s a lot of chatter about ‘Open Banking’ in the UK, a new world where our banks and other regulated organisations will be able to share, ...
The latest from John Pettit
The next big thing: An interview with Randy Harrington
I had the opportunity during CUNA’s Marketing & Business Development Council’s Conference to chat with Randy Harrington, the CEO and founder of Strategic Arts & Sciences. I’ve known Randy ...
3 banking makeovers spotlight web, branch, brand best practices
The huge popularity of the “Fixer Upper” TV show proves that people love to watch the pros take something dated and tired and turn it around complete with a big ...
NCUA’s Thursday meeting sees ANPR on compensation
There’s just a single item on the NCUA Board’s agenda for its April 18 meeting, the first with a three-person board since April 2016. This will also be ...
Berger talks CU issues at NACUSO conference
NAFCU President and CEO Dan Berger, along with National Association of Credit Union Service Organizations (NACUSO) President and CEO Jack Antonini, Tuesday discussed various issues and trends affecting the credit ...
Leadership Matters: 4 mistakes you make when apologizing
Apologies are something we love to receive and hate to give. And especially as a leader, they are tough. They require a great deal of humility, which challenges your pride ...
Deliver high-impact leadership training
Every organization seeks to establish a program that develops the next generation of leaders. But the most successful programs develop leaders at all levels of the organization, not just those ...
Former State Senator sentenced for $74 million check-kiting scheme
A former Rhode Island state senator was sentenced to two years in federal prison for passing $74 million in worthless checks through his businesses in a check-kiting scheme using credit ...