Good Governance: The board and the CEO should play doubles tennis
If you’ve spent any amount of time with us folks at Quantum Governance—either at a large, general session at a CUES conference or in a private, retreat setting, ...
The latest from John Pettit
Metro CU ‘CONNECTS’ with the community
Metro Credit Union, Chelsea, Mass., is part of a community partnership that provides its neighbors with resources and life skills to advance financial security. Since 2012, Metro has been a ...
Navy FCU sails past asset record
For the first time in world history, a credit union has surpassed $100 billion in assets—and it continues to grow at a record pace. In the process, Navy Federal ...
Checking – Dead or alive?
The lowly checking account. Once the primary vehicle for member transactions, but now second fiddle to an assortment of payment alternatives. At least that is what many postulate and pronounce. ...
Is the millennial challenge a matter of age … or mindset?
Throughout the halls of most credit union events, you will hear someone issuing to the organization’s leadership an imperative to recruit younger board members, which will help solve the ...
CU2.0 Hot Take: The good, the bad, and the ugly of the Apple Card
The Apple Card is going to change things. With its large market appeal and history of developing user-friendly tech, the Apple Card is set to disrupt offerings from traditional card ...
Consent vs. Consensus: How decision-making at your financial institution is stalling innovation & growth
Over the last year, I’ve found myself in meetings with our internal team or clients, asking the group… “Ok, I hear what you are saying. So, what do you ...
Digital banking transformation requires cultural reboot
Virtually all financial institutions in the world are focused on making their organization ‘more digital’. From overhauling back office operations to leveraging new technologies to increasing customer engagement, the requirement ...