Analytics are a pain. Here’s what we did to make them better.
It’s spring, the perfect time for cleaning things up. People are giving away their furniture, throwing away their clothes, and dumping everything that doesn’t “spark joy” into a ...
The latest from John Pettit
How credit unions can win the fees fight
Want to pick a fight you should win? Everytime? Even when battling the biggest banks? That’s a real probability for credit unions that pounce on an opportunity that could ...
Is your social media content good enough?
Trying to fully assess whether your social media content is meeting the grade? First things first, ask yourself this: does your visual content make your audience feel something? Whether it’...
New tech turns bank call centers into marketing data goldmines
Today, many digitally savvy marketers are so entrenched in the online world, they rarely give much thought to offline marketing tactics. Even if they dabble in direct mail, they’re ...
Compliance: MLA credit card fee spreadsheet updated for 1Q 2019
CUNA has updated its Military Lending Act (MLA) credit card fee spreadsheet for the first quarter of 2019. The updated resource can be found in the CUNA Compliance Community’s “...
NAFCU offers support for proposed supervisory committee audit changes
NAFCU’s Kaley Schafer offered the association’s general support for the NCUA’s proposed rulemaking on supervisory committee audits and verifications, thanking the agency for its “commitment to providing ...
On Compliance: Risk-based lending
Risk-based lending for credit unions can be tricky. After all, credit scores exist for a reason and assessing someone’s loan worthiness based on that score is common practice. Staying ...
Turn limitations into creativity
Everyone faces limitations, whether they are imposed naturally or externally. Phil Hansen has created a life defined by embracing those limitations and using them as inspiration for creativity. Hansen, multimedia ...