The latest from John Pettit

- by Erika Hill, The Decision Maker

Using data to create a unique member experience

Enhancing member experience has been the subject of many blogs and white papers, and there is a reason why this topic is so popular. In fact, there are three good ...

- by Jennifer Plager, CU Magazine

Teach bravery, not perfection

Girls are often taught to avoid risk and failure. And that affects their lives and the lives of others. “We’re taught to smile pretty, play it safe, get good ...