Today’s ultra-competitive financial services marketplace has credit unions hunting for the differentiators that will build member loyalty. Many, not surprisingly, are focusing on their digital experience. And that’s ...
The future of banking is in open banking—the democratization of financial services through technology. The term “open banking” may seem lofty, but it simply allows retailers, credit unions, and ...
Successful relationships require proactivity. If I don’t proactively schedule time with my wife, our relationship suffers. Successful health requires proactivity. If I don’t proactively plan nourishing meals, my ...
CUNA will conduct its third annual Young Professionals Advocacy training in September, a full-day program teaching the benefits of advocacy, how to build strong relationships with members of Congress and ...
In honor of National Small Business Week, NAFCU Vice President of Legislative Affairs Brad Thaler outlined in a letter to Capitol Hill yesterday the vital services and resources credit unions ...
One of the top reasons employees leave organizations is that they are not getting the feedback they need to learn and develop in their jobs. Most managers neglect to give ...
The CFPB’s proposed third-party debt collection rule would allow collectors to harass consumers and would fail to protect them from predatory practices, House Financial Services Chairwoman Maxine Waters (D-Calif.) ...
Research has shown time and again that a consumer’s lifetime profitability and value is determined within the first 90 days of their relationship with the organization. For credit unions, ...
