The latest from John Pettit

- by InsightVault

Your ATMs are dispensing miracles #ATMS4CMN

Wherever summer travels take you and your members, chances are you’ll be near one of CO-OP’s nearly 30,000 surcharge-free ATMs. To remind everyone just how convenient a ...

- by Jane Piper, The Financial Brand

The two biggest innovation killers in banking today

Digitalization is having a massive, generally positive, impact on banking customers’ experience. Mobile and online services are taking accessibility to a new level and speeding up processing. Artificial intelligence and ...

- by Bill Merrick, CU Magazine

PODCAST: CMO to CEO

Jason Lindstrom has a message for all credit union marketers who want to be CEO: He’s living proof it can be done. Lindstrom started as a part-time teller during ...

- by David Baumann, CU Times

State AGs, treasurers ask Congress to allow marijuana banking

State attorneys general and a group of state treasurers have called on Congress to enact legislation that would provide a safe harbor for financial institutions to do business with cannabis-related ...

- by B. Dan Berger, Berger Leadership Blog

The art of keeping employees excited

I like to say that I have the best job in Washington, D.C. – heck, maybe the entire world. I love my organization, our mission and the mission of our ...

- by Zeke Hudson, The Credit Union 2.0 Blog

How to calculate credit union member acquisition cost

Sometimes it can feel darn near impossible to figure out how much it costs to acquire a new credit union members. But should it be so hard? We spoke with ...