NAFCU updates CUs on overdraft rule review
Following the CFPB’s announcement that the overdraft rule will be reviewed first under the Regulatory Flexibility Act (RFA), NAFCU’s Carrie Hunt sent an email to member credit unions ...
The latest from John Pettit
Leadership Matters: Getting employees on board with change
So, you’ve got a new initiative you can’t wait to roll out. You’re fired up, but many of your employees are not. To them, anything that rocks ...
Workforce evolution
As the credit union movement continues to evolve, so must credit union leaders, board members, and staff. Technology has transformed the skill sets your staff needs, particularly in member-facing roles ...
New retirement bill would boost RMD age to 75
Sens. Ben Cardin, D-Md., and Rob Portman, R-Ohio, reintroduced legislation late Monday that would raise the required minimum distribution age from 70 ½ to 75 and also help workers pay off ...
Debit is the key to owning your members’ payment relationship
Recently, we reported on the significant competitive developments that have occurred in the checking/debit arena, along with a follow-up commentary on the importance of checking. To expand on that, ...
Brand Smack: The origami toothbrush flower
A few weeks ago, I had the opportunity to stay at a hotel nearest the credit union with which we were partnering on a new logo introduction and brand training. ...
6 disaster recovery tips for credit unions
Ahh, disaster recovery. For credit unions, it’s a must. Why? Well, imagine what would happen if lightning struck half your branches. What would you do? Okay, maybe that’s ...
Automation: Great for processes, not-so-great for member services
I love automation and streamlining and efficiencies and…well, I could go on and on. Anyone who knows me knows this is true. Oh, and I love commas. But that’...