The latest from John Pettit

- by Amber Goodrich, CSI

5 important takeaways from OFAC’s framework

Recently, the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC) published “A Framework for OFAC Compliance Commitments” to help organizations take a risk-based approach to ...

- by Steve Williams, Gonzo Banker

Imagine . . . if Amazon bought your bank

As a thought experiment, imagine if one evening Amazon CEO Jeff Bezos had one too many cocktails and errantly gave an order to purchase your bank. Imagine further that, a ...

- by Frank Kovach, Delivering Possibilities

Challenging turnover head on and winning

No other single word creates more angst for a contact center manager than turnover. Agents leaving is a manager’s greatest ongoing challenge because it affects so many aspects of ...

- by CUNA News

NCUA starts $160.1M in dividend payments to CUs this week

More than 5,500 eligible institutions will receive dividends totaling $160.1 million from the National Credit Union Share Insurance Fund starting this week, according to NCUA. Credit unions have ...

- by Claude A. Hanley, Jr., CU Management

CFO Focus: Scenario planning and your financial future

By definition, strategic planning and financial forecasting require making assumptions about the future. However, common sense tells us that the future seldom unfolds as expected. Therefore, a well-developed business plan ...

- by Ron Jooss, CU Magazine

Interest-rate risk: A core competency

Interest-rate risk is a core competency, not only for directors, but for their credit unions, says Brian Smith-Vandergriff. “If you do interest-rate risk well, you can be a better credit ...