Credit unions excel at meeting members’ auto loan needs
Total auto loans at credit unions expanded 10.1% year-over-year, the fastest of any major loan product, and added $34.0 billion to the industry’s total loan portfolio in ...
The latest from John Pettit
Is the banking industry going to pot?
If you had any doubt that legal medical and recreational marijuana and related derivatives have become a very big business in the U.S., consider that a recent edition of ...
Shifting focus to your underinsured borrowers
It’s no secret that the demographic makeup of a financial institution’s membership is changing. As Boomers near retirement, their children are entering the mid-career phase of their lives, ...
Open Your Eyes to a Credit Union is a marketing game changer
Credit unions have never attempted a brand-building campaign on the scale of CUNA’s Awareness initiative, writes Tim Newbrough in CUToday, adding that this effort is needed “now more than ...
How will debt collection proposal affect CUs?
As the CFPB considers a rulemaking related to third-party debt collection, NAFCU would like to know how it could impact credit unions that use third-party vendors or credit union service ...
Leaders need to get comfortable with change
“Nothing is as painful to the human mind as a great and sudden change,” writes Mary Shelley in the novel Frankenstein. I would argue that small and slow changes can ...
Kam Wong’s employees ‘were afraid to challenge him,’ court documents show
Former Municipal Credit Union CEO Kam Wong got away with his $10 million fraud for years by managing New York’s oldest financial cooperative by forewarning employees to follow his ...
How to get honest feedback from employees
I’ve written before about the importance of giving constructive feedback to your employees, but how can you ensure they’re being honest in their feedback to you? You are ...