Happy June everyone! This marks not only being half-way through the year (how did that happen?!) but also the start of something very important – hurricane season. Officially, the Atlantic hurricane ...
So much is said about how Amazon and Netflix and other e-commerce giants make digital browsing, buying and paying so intuitive and personalized that a critical point often goes unmentioned: ...
In a recent survey, the Financial Health Network asked financial services executives about their organizations’ most important strategic priorities. The second most-frequently mentioned priority–cited by seven in 10 banks ...
CUNA announced Monday Karin Sand as the new Vice President of System Provider Relations effective immediately. In this new role at CUNA, Sand will oversee all aspects of relationships with ...
The NCUA in May issued one prohibition notice and one prohibition order, which bar individuals previously associated with credit unions from any future participation in the affairs of a federally ...
Here’s the good news: The message embodied in you will be expressed whatever the modality or context—written format, verbal conversation, presentation or interview. You can speak coherently to ...
Two innovative approaches to upgrading member interaction come from a California credit union creating a more targeted digital member experience; and an Arkansas credit union focusing on face-to-face video collaboration. ...
Process improvement is all about looking at the things we do from a new point of view. Usually we’re looking at things that have been done the same way ...
