Leadership Matters: Understand your influence
If you have ever been a participant in or a fan of sports, you have likely heard the phrase, “There is no ‘I’ in team.” But it is my goal ...
The latest from John Pettit
Visa launches new fraud-detection efforts
Visa has rolled out four new security features that alert financial institutions about fraudulent ATM activity and card-not-present fraud, as well as detect security vulnerabilities in EMV transactions and merchant ...
Solving a Problem? Here’s the one question you MUST ask first!
Answers come fast. When times are tough or something bad happens, it seems like there’s always a line of people waiting to offer advice. Everyone has an idea. Everybody ...
Big banks line up against small institutions in war for faster payments
Both consumers and businesses want payments to be faster and simpler — witness on the consumer side the boom in the use of Zelle, Venmo and other services. The Federal Reserve ...
How to make your marketing agency work for you
So you’ve hired a creative marketing agency for your credit union or bank. Congratulations! But now what? It’s not uncommon for financial institutions to see pretty marketing from ...
A small but mighty response to payday lenders and fintech competitors
NorthCountry Federal Credit Union($641.6M, Burlington, VT) began offering employer-sponsored small-dollar loans (ESSDLs) a dozen years ago as a way to help borrowers and their bosses alike. Today, the ...
Credit union victory in NCUA FOM challenge
The D.C. Circuit Court of Appeals issued an opinion today upholding almost all portions of the NCUA’s field of membership (FOM) rule, which had been challenged by American ...
Berger details NAFCU’s recipe for membership growth
Since 2013, NAFCU’s membership has risen 37 percent and its revenue has grown 31 percent – an impressive feat among today’s trade associations. In an Associations Now feature, NAFCU ...