The perfect P2P pithy primer
As more and more credit unions start offering (or think about offering) new services to their members, it is vital to understand the obligations and risks involved with those services. ...
The latest from John Pettit
Financial marketers must revamp how they gather consumer feedback
A few years ago while traveling through the Atlanta airport, I stopped in the washroom. Upon exiting, I noticed something that changed how I view requesting feedback — a simple kiosk ...
The economy of cyber crime and attacks to the financial industry
There is now a whole economy of cybercrime developing specifically targeting the financial services sector and its consumers. Phishing, Credential Stuffing and other web-based attacks have had a huge cost ...
Another appeals court rules in favor of CUs in frivolous ADA suit
CUNA, Leagues and credit unions achieved their third victory at the appellate level Tuesday as the Sixth Circuit Court of Appeals dismissed a frivolous lawsuit alleging website noncompliance with the ...
FEMA publishes strategy on mitigating natural disasters
The Federal Emergency Management Agency (FEMA) earlier this month released the National Mitigation Investment Strategy (NMIS). FEMA describes it as “a single national strategy for advancing mitigation investment to reduce ...
Tips for social media management
Does your online presence need a boost? Consider these tips for upgrading your credit union’s social media performance. 1. Know your audience Knowing who you are trying to reach ...
Finance needs people who can work with robots
Today, it’s not just humans competing for work in banking. Machines are becoming a threat to warm-blooded number crunchers worldwide. Indeed, almost one-third of financial-services jobs could be displaced ...
Field of membership dispute not over?
Credit unions are mistaken if they believe bankers are done with their lawsuit over NCUA’s new field of membership rules, according to Dennis Dollar, who also believes NCUA will ...